At CoilCatch, we value professional, transparent, and responsive communication. We are committed to providing excellent customer support to shoppers across Europe and the United States. If you have any questions regarding our storage solutions, order processing, shipping, or delivery, our support team is here to help.
Contact Details
Customer Care
To ensure your inquiry is handled as efficiently as possible, we kindly ask that you contact us via our dedicated email address.
When contacting us, please include a detailed description of your inquiry along with your order number (if applicable). Our customer support team reviews all requests promptly and aims to respond within 24 hours during our regular business days.
Legal Information
CoilCatch is headquartered in Germany and conducts its business in accordance with applicable laws and regulations. We are committed to maintaining transparent business practices, protecting customer rights, and providing reliable service to customers throughout Europe and the United States. The contact information above serves as our official corporate contact record for customer and business communications.
Please note:
Our products will be shipped from our warehouse in Germany. The estimated order processing time is 1–3 business days, and the estimated delivery time is 5–12 business days.
Ahrens Home GmbH
Address: Clemens-Schultz-Straße 9, 20359 Hamburg
Tel: +4917661030864
Email: basket@coilcatch.com